If
there’s one thing I’ve learnt in business it’s
this. You can’t always do
everything yourself... even if it is sometimes quicker and cheaper
to do
things yourself.
Unless you’re running a “one man band”, every
small business needs good, reliable, well-trained employees.
Surprisingly enough, I’ve discovered that delegation is
one of the most effective
methods of employee training. In fact, I believe that delegation
is a management skill that is often overlooked.
Although not every employee will possess leadership qualities,
most
employees respond well when given some responsibility (however
small). Employee like to feel that they are important and that
they are trusted.
Agreed, allocating responsibilities to employees can have risks.
However, from experience, I have found that giving responsibility
usually brings out the best in people. Most employees rise to
the challenge!
Over the years I have hired a lot of employees and have never
had a major problem. Although, I must admit, I have always placed
huge emphasis on the employment selection process. I believe
it is well worth the time and effort to choose the most suitable
employees.
Call me old-fashioned, but I do tend to hire people who take
a pride in
their appearance. Among the other things I look for are signs
of integrity and enthusiasm.
Anyway, assuming that the right people get hired, then the next
step is to thoroughly train employees well. I can’t stress
that enough!
Now, I’d like to share with you some effective
methods of employee training with regards delegation and
responsibility and training. These employee training rules are
not based on academic theories or any scientific research. Quite
simply, they’re my own employee training rules based on
my own experience running my own successful small businesses.
They work for me!
Small Business Idea -
Effective Methods
Of Employee Training Rule # 1
For starters, when giving other people tasks
to do, clearly explain what is involved and when completion
is required. Check that the employee has understood, by asking
he or she what it is you are requiring them to do.
Small Business Idea -
Effective Methods
Of Employee Training Rule # 2
If a employee is required to do a repetitive task, you may want
to finish your request with -“show me.” If he or
she is unable to do this, it
could be a sign that you have failed to explained the task clearly
enough.
Small Business Idea -
Effective Methods
Of Employee Training Rule # 3
I believe that in the beginning, it’s best to assume that
the employee knows nothing and to explain things in detail.
As time progresses, you will need to explain things less and
less. From experience, I’ve found that in no time the
employee will be able to do things well, often without even
being asked and without supervision. It will make your job easier
and your employees will get more satisfaction knowing that you
are trusting them to do a good job.
Small Business Idea -
Effective Methods
Of Employee Training Rule # 4
Encourage employees to bring problems to you. Get them to think
through the problem well enough so they can clearly explain
it. Once explained, they should be encouraged to think of various
solutions and be in a position to recommend the best. Employees
should be encouraged to think for themselves and see you only
when necessary.
Small Business Idea -
Effective Methods
Of Employee Training Rule # 5
If a employee is not doing his or her job properly, then you
need to look at your level of training or retraining. If he
or she can’t be trained effectively then you may be best
to look at replacing them.
With that said; remember that we are individuals and we all
have our
own working styles. You can’t always expect your employees
to be
as dedicated as you are. Everyone can bring different skills
to a business.
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